DM
Dineo M

1 reviews | Active since Jul 2012

29 Jan 2019, 20:48

******* ACCESS TO MY ACCOUNT BY FNB

FNB or should i say *******, they failed to do their job and they now want to pass the buck on me. In December they did not debit my account, and this was not the first December. In 2017 same thing happened and there was not issue instead my loan was extended to 7 months instead of 6 months, there were no issues as i did not ask for any payment break. now same thing happens and now i am being told that my account is in arrears. This is a shock to me as i am very aware what arrears means, now how do you regard this as arreas when you did not debit my account in December and there was money available, now i want my the money you STOLE from me. YOU ******* AND TOOK ADVANTAGE THAT I BANK WITH YOU, NOW YOU THINK YOU CAN GO IN MY ACCOUNT AS AND WHEN YOU WISH, THIS IS MY HARD EARNED MONEY AND I WANT IT BANK. ISN'T IT ENOUGH THAT YOU HAVE BEEN TAKING MY MONEY FOR BANK CHARGES OVER 8 YEARS? I WANT MY MONEY .

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 08:57
Official
Good Day Dineo  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: ***NF 
Regards, 
Hello Peter Team 
Tel number: *** 
DM
Dineo M's update30 Jan 2019, 12:43
Reviewer Update
no one has bothered to contact me or resolve my complaint since the acknowledge call i received this morning, i need this matter resolved ASAP please, my life is now stuck because of you. You were quick to take my money without my concern when this was not even my fault,now you dragging your feet to resolve,can someone reverse that payment now