IGNORING EMAILS AND JUST AUTOMATE EMAILS

Morning

I received this mail that I was handed over to Daly Credit Corporation yesterday 17 October 2024 after numerous attempts communicating with FNB to settle this account via email about 20 + mails, Hello Peter personally phoning in and nothing.

I phoned in and explained I saw a discount that was given in May 2024 that went to my ‘’junk mail’’ box. I asked why I was not contacted by phone or why was this not send to me via email. I want the proof if this was, but it was not because no one could respond on my question.

FNB can give other people a 30% discount and I have a letter that was send wrongly to me with one of your client's personal details one.... wonder how many time that Happens and do you know about the POPI act, wonder what this client will do if I contact them and inform them about this.

The next email from FNB was that my account was with Connack and Muller and they never contacted me not via phone, email, WhatsApp nothing.

I've sent FNB an email regarding this and still been ignored and then suddenly this morning I see was handed over again.

Come to the table with a decent offer and I will settle this account, or I will take this to the Ombudsman, NCR and POPI regulator