1 reviews | Active since Dec 2009
IGNORED BY FNB
<p>On the 26th of November I used an ATM to withdraw cash, the ATM dispensed my cash but never returned my card. I received a message stating that my card was cancelled. I Immediately logged an online query to resolve this but 2 weeks later I received no feedback as if yet. Is this a strategy by FNB to get their clients to pay for replacement cards while their ATM's retain and cancel your cards unnecessarily. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)