Ignorance

<p>Hello, on the 3rd of May I received a message stating that an amount of R99 was deducted by sagewise. I emailed fnb about this issue and requested that they reverse and cancel this deduction as I did not authorise it, until today they have not responded to me. I then emailed the ombudsmen and they sent me a procedure to follow, the first thing is to get a reference number from fnb , sent another email but still no response. What really ****es me off is that I've never heard of this sagewise but they were able to get my banking details and deduct from my account without authorization from me, I see this as an inside job/***** and fnb owes me an explanation. The fact that they are not responding to complaints shows incompetence. I want my money back and don't want to see such deductions in my account. I don't do charity to unknown companies and this ***** must stop.</p>