1 reviews | Active since Jul 2013
Ignorance
<p>My cheque account is owing and I have been paying through Hammond Pole never have I received any acknowledgement letter to show where your friends at HP are taking my money to. The consultants there have no idea what's happening I have had to call them to get correct banking details because when I send emails they're not rep**** now they're calling me as if I am running away . Also asked them to call at a specific time they don't. Now someone tell me where are these people taking the money paid i need to deal with FNB direct if I am going to be treated like a ********. I have been paying </p>
Good day theannoyed,
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Good day theannoyed,
Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: ***
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)