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sherimeintjies S

1 reviews | Active since Sept 2016

19 Apr 2022, 08:53

If you want to torture yourself, bank with fnb

Retail Service Recovery *** Siepati Mokgele do not reply to emails (I just send emails to myself), fnb try to just ignore the fact that they are actually *****ing money from their clients.

The transaction took place twice as the first time Dis-Chem refunded me in March. Please advise where the is money went to as it was on my statement as a purchase for that exact amount to Dis-Chem on the 26th that I did not make.

"As mentioned above, this is of no fault to FNB, but a late processing done by Standard Bank." As per mail from Siepati

Poor excuses along with poorer service! The supposed glitch where fnb assisted clients in getting their money back was apparently sorted, I am still waiting....... FNB didn’t bother informing clients that there was a problem. I would like my money returned into my account. This incident happened on the 26th March!! Ridiculous! I feel like changing banks OMW, such a nightmare!

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Replies (1)
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sherimeintjies S's update22 Apr 2022, 08:57
Reviewer Update
And surprise, no help FNB, no replies after sending the proof on mail from Dis-Chem of being refunded