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appavwyk A

1 reviews | Active since Aug 2017

01 Aug 2017, 11:44

If you want to move to FNB, DON'T. Their "how can we help" slogan is not worth the paper it's printed on.

<p>For the past 4 months i have been trying to activate online secure on my FNB cards without any sucsess. Yesterday, i spend 26 min on the telephone with their "business bankers" and still no sucsess. Unable to locate ANY tipe of manager to complain to.</p> <p> </p> <p>If you want to move to FNB, DON'T. Their "how can we help" slogan is not worth the paper it's printed on.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2017, 12:14
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

I have logged a formal complaint on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)