CR
Chris R

1 reviews | Active since Nov 2014

24 Jul 2015, 09:01

If you don't want a home loan call FNB

I bank with FNB and called them through the premier suite to speak to somebody regarding a home loan. They called me once and did not leave a number to call the individual back. So I had to so back through normal comunication to get this persons cell number. They did not answer when I called. I complained about this and they will get back to me regarding my complaint in 24 hours. <br> <br> Well done FNB I took my business to SA HOME loans. Approved my loan in less time than it took to actualy speak to your consaltant. Keep it up.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2015, 09:17
Official
Hello Chris 63,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 727056.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)