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m.w.steyn m.w.steyn

1 reviews | Active since Sept 2016

20 Oct 2017, 03:40

If you are looking for a bank go anywhere else

Signing up with you has probably been the worst decision I have ever made. Your system allows merchants to double charge my account and sends me messages that wake me up at 2am to tell me such and now i have to wait 3 to 7 working days for someone to assist me getting my money back, I would not recommend FNB to anyone so if you are looking for a bank go anywhere else

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2017, 09:43
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)