If rating 0 was an option, I would have done that

If rating 0 was an option, I would have done that. I have a FNB Money Market Account. I need a bank verification letter for this account. I have literally, held the line for hours today, being sent from pillar to post. To no avail. After speaking with Investments, general banking, general enquiries and heavens only knows, which other departments. I gave up