Idiots at FNB

I have a Discovery Card due for delivery. The FNB app keeps asking me to schedule the delivery. When I click on schedule, it asks me to select a delivery type, but there are no options to select. When I called FNB app number, a guy says I must do it on internet banking. I call back cos I don't know where to do that on internet banking. A lady called Dina says they are having problems with the app but what account is the card for. When I say Discovery card, she says I must speak to Discovery. Smh! It's the damn app that's a problem, not the card. I ask to speak to someone who knows what they're talking about and lo and behold, she puts me through to Discovery! FFS!