*********** idiots

I have never in my life received such horrible service from a Bank in South Africa. I closed my account 5 years ago because of their incompetence. decided to re-open an account for my business. Its been 7 days later, no contact regarding my card, funds I have transferred do not reflect and they tell me the account is on hold. I cannot understand a word the consultant said over the phone because of the stutter but I gathered I have to go to a branch which immediately irritated every fibre of my soul!