Idiotic service
<p>Trying to register for online banking.</p> <p>I picked up my card at Tableview branch and I recieved no info, account number, no info on my account.</p> <p>Tried to register online and errors came up. I clicked forgot password as told by the call centre, put in my card number and ID number etc and still "no data returned".</p> <p> </p> <p>I was called back by a lady who couldn't help and said I must speak to another department, I was transferred by her but the phone was just hung up. It was also hung up when I called in.</p> <p> </p> <p>This company is rediculous, you clearly don't want business, or don't need it...Maybe if the CEO can speak to me and can help him restructure this pathetic business.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
