AN
Amanda N

1 reviews | Active since Jul 2016

10 Nov 2017, 19:22

Identity theft

I was recently a victim of identity theft- someone was opening accounts using my name. I managed to get a copy of one of the applications forms and they had all my details but the address was incorrect which didn't make sense to me until a week later I was going through my fnb bond statement and I realized it had the same incorrect address that was used to open the ********** account so I figured my info had leaked . I contacted Feb told them what had happened and they have not gotten back to me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2017, 16:06
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)