1 reviews | Active since Jul 2016
Identity theft
I was recently a victim of identity theft- someone was opening accounts using my name. I managed to get a copy of one of the applications forms and they had all my details but the address was incorrect which didn't make sense to me until a week later I was going through my fnb bond statement and I realized it had the same incorrect address that was used to open the ********** account so I figured my info had leaked . I contacted Feb told them what had happened and they have not gotten back to me.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
