1 reviews | Active since Dec 2016

27 May 2019, 11:21

ID CARD APPLICATIONS

IT IS SO FRUSTRATING TRYING TO GET HOLD OF A HUMAN AT FNB BANKS. I NEED TO SPEAK TO SOMEONE REGARDING ID CARD APPLICATIONS. I TRIED THE FNB SANDTON MERCHANT BANK, WHO CLAIM THEY DO THE ID APPLICATIONS. I NEED TO MAKE A BOOKING, AS WELL AS GET THE FORMS. THERE IS NO OPTION TO PRESS ANY NUMBER WHICH SAYS ID CARD APPLICATIONS. WHY CAN I NOT SPEAK TO A HUMAN??>?????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2019, 12:37
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***