I would kiss her if I could

This morning I woke up with a shock due to one service provider making a very big mistake on my part. I called into FNB customer care and explained my situation to Lethabo. She remained cool and calm while I was panicked and shaky. After listening she actually assisted and sorted my situation in less than 5 minutes. She was certainly the most helpful person I have had the opportunity of speaking to at my bank. Lethabo, thank you for keeping a cool head and helping me in my time of need.