I will never register a business with FNB

Item: FNB (First National Bank)
Rating: 1
Author: Thato R

I have had the most terrible experience with FNB

I have been with the bank all my life you would think they would care.

I have held for 30min trying to get through to business registration to find out why my account is not showing if they say is active.

I find no pleasure in this and will be moving everything to another bank this is ridiculous.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

17 Apr 2019, 12:01

Good day Thato,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply17 Apr 2019, 12:01

Official

Good day Thato,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

***

Thato R's updateReviewer Update

17 Apr 2019, 15:44

Well another day has ended with nothing to show! Im really not impressed i wish I took my partners advice and registered with another bank. My Loyalty let me down thinking this would be seamless.

Thato R's update17 Apr 2019, 15:44

Reviewer Update

Well another day has ended with nothing to show! Im really not impressed i wish I took my partners advice and registered with another bank. My Loyalty let me down thinking this would be seamless.