I WILL NEVER RECOMMEND ANYBODY TO HAVE A FNB UNIT TRUST ACCOUNT

I decided to choose First national Bank to set up a unit trust investment account for myself, which I realize now is a big mistake. I was told it would take between four or five days to set it up, but on the eleventh day, only a third of it has been set up. It has been a big struggle to get even that set up! When I enquire what has happened to the rest of my money, I have been told, that they are still going to buy shares, but nobody knows when... So when I write an email to the manager of unit trusts and to the customer service section: *** to ask what has happened to my money, all I get is a "Read Receipt", no phone call and no correspondence. FNB, Has my money been ******, have you lost my money? we are now going onto the 12TH day,... what has happened to my large amount of money? Why do I have to now put a complaint in on hello peter, and now write a letter to the Ombudsman, just to try get help on this matter?? I WILL NEVER RECOMMEND ANYBODY TO INVEST THEIR MONEY IN FNB UNIT TRUSTS, BECAUSE I CAN SEE YOU DONT CARE ABOUT YOUR CUSTOMERS.