I was excited to apply for the FNB App Academy and successfully completed all the required assessments

I was excited to apply for the FNB App Academy and successfully completed all the required assessments. However, I later realised that my email address on the LMS portal was incorrect due to an autocorrect error. I immediately contacted support by email, phone, and direct message to have it corrected. It has now been over two weeks, and I have not received any response or assistance. During this time, other applicants have received emails confirming they progressed to the next phase with the University of Johannesburg. Because my email address was incorrect, I have no way of knowing whether I also qualified or missed important communication. The most disappointing part has been the lack of communication. I believe the FNB App Academy is a fantastic initiative, but I hope the support process is improved so applicants with technical issues receive timely assistance and don't miss opportunities through no fault of their own