VP
Vashegan P

1 reviews | Active since Sept 2015

30 Sept 2015, 14:28

I WANT MY SALARY

I HAVE RECENTLY OPENED UP A SAVING ACCOUNT TELEPHONICALLY. I RECEIVED AN SMS GIVING ME MY ACCOUNT NUMBER.<br> I WENT TO THE BRANCH TO ACTIVATE THE ACCOUNT. I GAVE MY EMPLOYER THAT ACCOUNT NUMBER AS IT WAS RECEIVED FROM FNB.<br> TODAY I DON'T GET PAID MY SALARY. I CALL FNB & AFTER BEING TRANSFERRED AROUND I GET TO A CONSULTANT THAT SAYS THAT IS NOT MY SAVINGS ACCOUNT NUMBER THAT WAS GIVEN TO ME IT WAS MY DEVICE ACCOUNT. WAS TOLD MY SALARY CANNOT BE GIVEN BACK ONLY THE LEFT OVER PORTION.<br> THIS IS UNACCEPTABLE. I NEED THIS TO BE SORTED OUT IMMEDIATELY. I WANT MY SALARY FNB!<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2015, 14:34
Official
Hello Vashi20,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 770602.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)