RM
Rudzani M

1 reviews | Active since Jan 2019

29 Jan 2019, 11:49

I want my money to be refunded back to me

Its been 3 days since I have disputed my 2 debit orders R5144.90 (25 jan 2019) and (26 Jan 2019)R1021.82 both of them I never gave permission to the bank to be debited such amounts. I haven't received any feedback regarding my refund , I was only buzzed my fnb number for few seconds . can someone please contact me urgently . I need my money . I don't work for charity at all . Please call me urgently .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2019, 13:46
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)