I want my money + interest

Item: FNB (First National Bank)
Rating: 2
Author: Mohammed H

I complained months back about a missing payment providing trace details for the payment to my account. I have been messaging RBJacobs constantly on Twitter on a weekly basis who keeps telling me someone will contact me and no one has, this is going on for months. I want my money along with interest and a response.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

20 Nov 2015, 08:38

Hello styphoiz,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 816267.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply20 Nov 2015, 08:38

Official