I WANT MY MONEY FNB

i went to FNB end of September to report the transaction happening to my account. I opened the easy savings account to save money on it, I also use to have cheque account because i used to get my salary from there ,i closed the account because of poor customer service, bear in mind that was more than 4 years back. Now its 5 years down the line they still have the same poor customer service skills. I have spoken to more than 5 consultants none of them assisted me.1st one was (vonani mashimbiyi) very bad service, doesn't listen he needs to be out of calls and go for training again, this guy literally dropped the call in my ear while talking to me .2nd agent was (kgontse phakela), she gave the call to her manager( iman moyce ),i still never got solution. Hey said i must speak to ***** department i spoke to (sizakele mbatha and Jacques Duvenhage from investigation but still no respond even today. I am not only disappointed i am angry .I CAN NOT USE THE MONEY ON MY ACCOUNT AND MY SON IS SICK. I told them to cancel all my cards and give me my money back they still haven't done that. I am ready to talk to my lawyer about this. I am sick and tired of fnb treating client like this .no wonder they have bad review. I will be going to social media platforms to tell people what FNB does to their client. People must never bank with this bank; they don't even have sense of agency. it's almost month end i still can't use my money. If anything happens to my son i will hold you accountable. I will even take this to all media platforms. Been patient enough. I WANT MY MONEY CLOSE ALL ACCOUNTS UNDER MY NAME. This ***** is an inside job, because the card that is doing ALL these transactions it is not any cards that fnb ever gave me. i still have all fnb cars even the one i had 5 years back i still have it. how does FNB issue a card that make transaction on my card? ALL THIS DOESNT ADD UP.