IM
Itumeleng M
1 reviews | Active since Mar 2019
01 Mar 2019, 16:16
I WANT MY MONEY BACK, I AM NOT EXPECTING TO BE CHARGED FOR REVERSALS OR WHATSOEVER.
I am a new client of fnb, I just received my salary on Monday, I made a transfer to capitec. The money that I transferred it hasn't been received. Today I receive a notification that the was an amount of R1 519.20 that went of my account, I just spoke to one of their consultant who was very rude towards me. The first consulted from the call center it will take 7 days for them to get back to me. I need my money back I need to pay school fees.
I trusted fnb but you have disappointed me, I cancelled with nedbank joined you but a guess you worst than nedbank.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
01 Mar 2019, 17:22Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Mar 2019, 17:22
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)