I want my money back.

The way i dispise fnb now its unexplainable. Ive been waiting for my refund since the 13 of January for money i sent to my sister via payshap on the 6th of December 2024 that till this date i never received. Wat does it take for 1 to get their ****en money back? My petrol and airtime i used fighting to get my money back, im being sent from pillar to post. So doea fnb prioritize thei clients according to their rankings? Race? Funds? Wat exactly. I want my ****en money back inclusive of the money i spent overall for all the ups and downs to get my money back. Why am i being treated so bad for my hard earned cash? I want my money FNB i want my money. Im sick and tired of being linient and understanding. I want my Danm money...