I WANT MY MONEY BACK @ FNB DOT STORE NICOLWAY MALL

<p>Two month ago I did an ATM deposit at the FNB ATM outside FNB DOT STORE NICOLWAY MALL. It turns out the atm was faulty the mopney was then "kept in"the ATM. </p> <p>A few days later I went to the FNB DOT STORE NICOLWAY MALL and reported the problem. I was told this will be resolved within 7 working days and when the reversal is done I will get a call. To date that has not happened - I went back last week to ask for a status on this matter and I was told the store manager will contact me as this has not been resolved yet. </p> <p>It has been a week and I have not received any feedback from the store manager. Today I called FNB call centre and they have told me to go to the branch as not much can be done on their side. </p> <p> </p> <p>I am soo frustrated with the lack of service from FNB! </p>