I want my money back!!!!

Item: FNB (First National Bank)
Rating: 2
Author: Yolandi C

on the 22nd of December I tried to withdraw money from a ATM and there was no funds in the ATM, but the money was detected from my account. The money was paid back in the 25th of December, but the funds is not available... The call centre lady told me to go to my nearest branch and sort it out to get my money back.. no way!!! I WANT MY MONEY BACK!!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

28 Dec 2015, 10:21

Hello Yolandi1218,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 838029.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply28 Dec 2015, 10:21

Official