MM
Mogomotsi M
1 reviews | Active since Nov 2011
02 Dec 2015, 10:12
I want my money back
I disputed the R50 #HONFEE that you guys charged me after your system was not working properly and double debited my account which left my account without funds and a debit order went through while the were no funds which you caused. Kindly refer to the link below.<br> <br> http://hellopeter.com/first-national-bank/complaints/disputing-the-r50-charge-for-pmt-honfee-***<br> <br> You still haven't reversed the R330 your system double debited. I've filled up and sent the dispute forms on the 20th of November already. I was advised that it will be reversed in 5 working days. I'm still waiting. And annoyed.<br> <br> #Paybackmymoney.
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Replies (1)FNB (First National Bank)'s replyOfficial
02 Dec 2015, 11:51Hello Mafafa,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Dec 2015, 11:51
Official
Hello Mafafa,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
