DM
Dineo M

1 reviews | Active since Apr 2014

18 Jun 2019, 15:31

I want my money back

I mistakenly sent money to the wrong beneficiary but emidiately requested my bank to reverse the funds before they cleared, to my surprise i get feedback stating that there is insufficient funds in the recipients acc due to charges i cant get the money back. My concern is that why must i be held liable for the persons debt and i had requested the reversal prior to the amount leaving my account. Now im told i cant get my R7000 back i feel its unfair and *****ed im sending this to the ombudsman. I want my money.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2019, 16:30
Official
Good Day Dineo
 
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future. 

Regards
Hello Peter Complaints Team