1 reviews | Active since Oct 2016
I want my money back
<p>On the 27th September I went to ****arney mall to buy prepaid electricity from the atm to my surprise the transactions went out with an amount of 100 it happened again on the 7th October however I didn't get voucher pin. And I got an sms that I will be refunded 200 my electricity transaction purchase was unsuccessful.i spoke to 3 agents from the number they provided they couldn't help me then I asked to speak to the team leader then I spoke the guy by the name of nkosinathi ref no RW ********** 9782 whom promised will speak to the cellphone banking manager by the name of danicker and will get back to me shortly I still haven't received any feedback. I want my money back I had plans with it someone must take responsibility or will take this matter further I have nothing to lose their contact number ********** 405.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)