CM
Claudia M

1 reviews | Active since Nov 2013

16 Mar 2015, 16:27

I want my account closed A.S.A.P

I want my FNB Plat card cancelled urgently as I sent a complaint last week Tuesday but no-one has come back to me, as of today i'm no longer a FNB client. I this is not done it will be a breach of contract. I've never experienced such a useless bank in my life. They decline you for everything and don't respond to your queries. All my families business accounts will also be terminated once I speak to my parents.. So long BEEP bank...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2015, 16:46
Official
Hello mp****kone,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)