sS
sangesonke S

1 reviews | Active since Jun 2016

24 Aug 2018, 10:02

I want my 1 gig tranfered to my number ***

I bought data (fnb connect)yesterday morning 1gig via internet banking. I incorrectly punched incorrect no ********** 734 instead of ********** 731. Its a hustle now to reverse the airtime whereas other networks does it asap. I have been checking that number since yesterday and its not working. Please assist I need it reversed from that number and be sent to ********** 731.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2018, 10:16
Official

Good Day Bonnie Tshongwana,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***