1 reviews | Active since Mar 2018
I want answers and a way forward
I have been into the bank, I have called the ***** department, my banking and the list goes on. I have reported ***** and NO one has given me feedback or answers!!
I was told 24hrs via email and everyone just throws their handsup in the air!! Really FNB??? Do I need to move banks to get better service and none of this?
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***