1 reviews | Active since Jul 2012
I still have not received my Bank Card
I need assistance urgently. <br> I have raised multiple complaints..sent multiple emails...made multiple phone calls and you have still not been able to change my name on your system (Which was your fault in the first place). Nor have i received my banking card. <br> <br> Its not rocket science having to change a name on the system. <br> And quite frankly I have spent more time ensuring that your staff are handling my account properly , that FNB itself. <br> <br> There are 2 things that I need from FNB. <br> * Change my name on your system. <br> * Delivery my card with the correct surname. <br> <br> If your staff are unable to do so , maybe you need to hire consultants who take their jobs seriously. <br> <br> This has been ongoing since 25 Feb and its ridiculous that not a single person at FNB has taken the responsibility to resolve this matter. <br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901339.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901339.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
