NK
Nico K
1 reviews | Active since Jan 2010
18 Feb 2016, 13:54
I spend over 2 hours a week with call center
FNB online banking is the worst experience in my life. Unfortunately we have nearly ten accounts with them and the banking app fails all the time. <br> <br> Then I spend an hour fixing the mess and a few days later it starts again.<br> <br> I am so sorry we decided to use FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Feb 2016, 14:18Hello nkleynhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871891.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871891.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Feb 2016, 14:18
Official
Hello nkleynhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871891.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871891.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)