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Piet M

1 reviews | Active since Oct 2017

02 Oct 2017, 13:12

I report *****, now I am the *********?

Before this weekend I got a call from Asanda Enterprises expressing interest in an apartment I advertised on Gumtree. This guy was very eager to pay the deposit and 1st months rent, which all happened over the weekend. Then the next thing , they paid me twice and called me to request I must pay back the over-payment. I immediately realized that this is a ****, I read about it somewhere so I did not pay them back. On Sunday I started to receive verbal threats and texts with my address, photos of my front gate, telephone calls that tell me they know where to find me etc. So this morning I phoned FNB ***** line to tell them that there is a ********** account, these people are ********s . The lady on the FNB ***** line asks me what is my problem, I have in fact been paid twice and I must pay the money back to these **********. This is how much FNB cares about on line *****.

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Replies (2)
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Piet M's update02 Oct 2017, 13:14
Reviewer Update
Sorry, thsi is FNB South Africa
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2017, 16:19
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)