1 reviews | Active since Nov 2009
I refuse to use my FNB app in order to earn ebucks
<p>I have been a loyal client of FNB over the past few years and I will close mine and my wife’s accounts if FNB insists on me using the FNB App on my cellphone. I do not trust the app because the OTP comes through on the same cellphone that is using the app. I pay the ebucks instalment in my FNB monthly fee so I am fully prepared to move my account to another bank if you insist on this.</p> <p> </p> <p>Also, ebucks earned recently better be paid into mine and my wife’s ebucks accounts immediately or I will close my accounts.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
