1 reviews | Active since Sept 2016
I received a dumb charger
<p>I bought a Samsung A5 and the fast charger that I received Ia very slow. I called then 2 times already but no one called me back. The charger takes 30 minutes to charge 5 %. I don't want it. They don't even help me buta they make sure they deduct my money when it's their turn. And on top of that their airtime is very expensive. I wanna port back to my Telekom network </p> <p> </p> <p> </p> <p> </p> <p> </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)