1 reviews | Active since Oct 2015
I really consider the change of bank
I have been banking with FNB since I was still at school but it has never given me what I need especially during those needy times. <br> <br> I only like their online self service facilities but I an so disappointed that they are failing to help me with the simple openning of a business account.<br> I tried openning it online, they frozen it until I went to the branch where they kept me coming to the branch endlessly but at the end of the day NO ACCOUNT is being opened. I've been dealing with Daveyton Branch and they even lough at me when ever I Visit the branch. I am really tired now, I have tried so many things like calling the Customer Care but no one seem to be caring. I really consider moving my personal profile to the other bnking institution because FNB is really not for me at this point in time.<br> They cant give me the business account nor business loan and the reason is the poor administration of everything that has something to do with Service Delivery.<br> Please help me suggest the other possible bank to which I can move. I am writing this report in daveyton branch waiting for the darkness with not even a single cloud. This bank is no longer making sense to me and I don't advice anyone
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
