I QUALIFY FOR A SMART DEVICE, BUT I'M DENIED

Item: FNB (First National Bank)
Rating: 2
Author: Tshepo S

Why can't I apply for a Smart Device online If I am on a Cheque account and My Money is over R5000 (After Deductions every month in my account. <br> <br> Why can't you allow me to apply for that? I have been with FNB for a long time, although your bank charges are extremely Insane, I am still loyal to this brand. But now If this is what you do to your Loyal Supporters then I am afraid I will leave because I do not like feeling unappreciated.

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Replies (1)

FNB (First National Bank)'s replyOfficial

27 Nov 2015, 10:52

Hello TshepoSebopela,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Smart device who will provide you with feedback.

The reference number is 821317.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Nov 2015, 10:52

Official