HB
Heidi B
1 reviews | Active since Jan 2014
04 Jul 2019, 11:26
I NEED TO SET A DEBIT ORDER DATE ON MY CREDIT CARD AND NO ONE CAN HELP
I cannot set a debit order for my Premier Credit card. I have been transferred between a million switchboards and spoken to 5 various people. None of whom CAN DO A SIMPLE TASK OF SETTING A DEBIT ORDER DATE! Please can the correct person call me before I cancel this and switch to another bank!
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Jul 2019, 13:42Good day Heidi Bosshard,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Jul 2019, 13:42
Official
Good day Heidi Bosshard,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***