1 reviews | Active since Sept 2018
I need speak to someone at FNB about a cession cancellation document.
I am currently in France (french area code on my cell number) and have been trying to contact FNB via their website form and on Facebook with regards to obtaining a document to allow a cession to be cancelled.
My first attempt at contact was on the 30/08/2018, to date I have not received any response. I am unable to call as the call center numbers are rediculously expensive.
Good day Lushika Preethrajh,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Home Finance and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Lushika Preethrajh,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Home Finance and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)