1 reviews | Active since Sept 2017
I need my Cell C number back!!
Hi I bought a Cell C sim card and i wanted to port back to Cell C. Followed all the necessary steps and received confirmation of porting process. Then 2 minutes later I receive this SMS "Sorry, your current operator has declined your port. Dial ********** 287 for further assistance. (Decline ref no. ********** ********** CELLC ********** ********** 2). Can FNB or Cell C explain to me why was my request declined because i can't use this FNB connect cause I don't have an FNB account to recharge and the SIM was given to me as a gift with the FNB phone which i am not us8ng anymore because it was giving me problems. I want my cell c number Back.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)