BW
BRITTANY W

1 reviews | Active since Jul 2019

17 Jul 2019, 10:52

I need Help

I decided it would be a good idea to move to FNB!

I app**** for a bank account online, as I was nearing the end of the application where it askes you where you would like your card delivered, it kicked me out so I re app****. This went on three times. so I downloaded the app to see if it might be easier, only to find out I now had 3 cheque accounts. how am I supposed to resolve this. I only needed one account!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 12:20
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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