RM
Rudzani M

1 reviews | Active since Jan 2019

30 Jan 2019, 12:33

I need clarity

I received a call yesterday from Austin or Quinton who said he was dealing with my complaints, he told me that I will get my refund today before COB. I just contacted FNB legal now checking the status of my refund . Security checks were done I have been transferred from one Department to another without any help . all the consultant who were assisting me were clueless regarding my refund . Can someone please contact me urgently I need clarity

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 13:14
Official
Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Loans Department and have requested that they make urgent contact with you.
I do apologize for any frustration and inconvenience caused.

Regards,
Hello Peter Complaints Team
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