I NEED A SIT DOWN ASAP

1. Some FNB consultants( Online or via phone) just don't want to know what they are doing or how they can help you. Really help you. I'm disappointed with the last few interactions I've had with them.

2. I need someone from FNB to sit down with me and explain why I'm always charged double for a pay and clear. I've been on this matter for months now and everytime the consultant will make it seem as if it's in my head or I'm not looking at it right.

I love the App and the internet banking and how it's all user friendly and secure. I hate the double billing!!!! And being billed exorbitantly. I can't believe I was billed for more than 20bucks for inter account transfers.