LM
Lungani M

1 reviews | Active since Mar 2009

10 Dec 2015, 15:32

I moved from ABSA for the very same problem R30

I moved from ABSA who couldnt credit me the airtime i purchased online. I have made numerous calls to recitify this. I've been pushed from pillar to post. I must MTN, MTN says i should contact FNB. Spending airtime calling. Yet FNB says we should use the app , i have lost complete faith in the app and u FnB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2015, 16:21
Official
Hello czwe101,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831081.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)