MT
Mbali T
1 reviews | Active since Sept 2009
04 Feb 2015, 15:03
I miss my previous banker
I miss my previous banker Ryan Jacobs!!!!! He was such an amazing consultant, he never took a day or more to respond to queries, he was always available when you called.. He made banking simple and enjoyable... <br> <br> I am not sure if I can say the same about my current banker, he never introduced himself, his phone rings unanswered, he takes forever to respond to emails. <br> <br> I MISS RYAN JACOBS HE WAS THE BEST RELATIONSHIP BANKER FNB EVER HAD!!!!!
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FNB (First National Bank)'s replyOfficial
04 Feb 2015, 15:54Hello zazat,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617875 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617875 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply04 Feb 2015, 15:54
Official
Hello zazat,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617875 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617875 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)