1 reviews | Active since Jan 2012
I make arrangements, but still I'm threatened
I get this sms: FNB :-) Your Smart Device remains overdue. Legal collections process has commenced. A S129 notice has been issued. R349.00 is due now. FNB a div of FRB Ltd.
At least more than 2 times I called and made arrangements for my smart devices to be paid at end of this month which is tomorrow when I get paid, but doesn't help me, I get threatened with legal action!!!! I'm going to the ombudsman with this!!!! What's the use!!!?
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***