BM
Bobo M

1 reviews | Active since Oct 2009

20 Oct 2016, 11:34

I'm so irritation

<p>I just discovered that I cannot transfer money from my money on call account, I went to the branch on Sunday and I was told that the account was not linked to my cheque account, the lady linked my account, I still coouldnot transact, I spent my Monday on the phone trying to get my money, I was told I need to send prof of residence, I sent it yesterday, I called in today and I was told they couldn't see whay I can't transfer, the lady tried other ways to help me but she got an error on the system, I was asked to call again maybe the system would not be acting up. I opened money on call acount because i hate to serve notices for my money, if I want it, I want it now, i dont have to apply for it, it's been days now and I'm so annoyed and frustrated.</p>

0
Replies (2)
BM
Bobo M's update20 Oct 2016, 11:38
Reviewer Update

I'm so irritated

FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2016, 14:08
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 732275.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)